Patient Guide:
While receiving care with us, your safety is our primary concern. Many procedures are in place to protect your well-being and to secure the best medical outcome possible for you.
Covid-19:
We are following all recommendations of the CDC and other agencies to help keep you and our staff keep as safe as possible. The majority of our patient ‘encounters’ will be done over the phone ( TeleMed ) and only those patients who require to be seen by a Dr. will be invited into the clinic for a face to face visit, and then only if they have no symptoms that could be due to Covid-19. Patients with symptoms that could be Covid-19 should be assessed by the Dr over the phone to decide what else needs doing.
The number of patients allowed in the clinic at any one time is strictly limited to allow for spacing. All patients must wear a mask in the clinic. All exam rooms are sanitized between patients.
What can you do to help? :
Please wash or sanitize your hands prior to entering the clinic , and again after leaving.
Touch as little as possible
Wear you mask or the mask given to you by the staff
These are stressful times: Please be kind, be understanding, and be patient.
Medication Tips
Recognize your medication. If the medications you are given do not look familiar, speak up and alert your doctor or care-giver. Do the same when picking up medication from the pharmacy.
Make sure that all of your doctors know about everything you are taking. This includes prescription and over-the-counter medicines as well as dietary supplements such as vitamins and herbs.
Make sure your doctor knows about any allergies and adverse reactions you have had to medications.
When your doctor writes you a prescription, make sure you can read it. Ask for information about your medicines in terms you can understand — both when your medicines are prescribed and when you receive them.
Hospital Stays & Home Care
Know your health care professionals. Doctors, nurses and other medical staff usually wear some form of identification badge while on duty, particularly in hospitals. If you're not sure who someone is or what their role is, please ask.
When you are being discharged from the hospital, ask your doctor, nurse or pharmacist to explain the treatment plan you will use at home.
Make sure your caregivers wash their hands if they perform any "hands on" procedures. Evidence is overwhelming that washing your hands is the single most important thing that anyone — including your caregiver —